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No matter which Toyota Certified Used Vehicle you purchase from Toyota North,
you'll get the added security of 24-hour Roadside Assistance.
3-month/3,000-mile Comprehensive Platinum-Level Coverage
7 year/100,000-Mile Powertrain Warranty
24-Hour Roadside Assistance Plan
New Vehicle Finance Rates and Terms (for Tier I+)
Optional Vehicle Service Agreement to Further Enhance Protection
Some of the covered roadside mishaps:
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Flat tire? Even with today's improved tires, flats happen. Roadside Assistance will change the tire for you.
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Dead battery? Even a good battery may die. Roadside Assistance will give your vehicle the jump start it needs.
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Locked out? If the keys are in your vehicle and you're locked out, Roadside Assistance gets you back inside.
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Out of gas? It can happen anytime. If it does, Roadside Assistance will bring you gas and get you on your way.
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Need a tow? Towing for mechanical breakdown or collision recovery is as simple as calling Roadside Assistance.
Here are a few of the features and benefits of the Toyota Certified Limited Powertrain Warranty:
- Valid at over 1,400 Toyota dealerships in the U.S. and Canada
- Transferable at no cost for added resale value
- Travel protection
- Substitute transportation
- Toll-free line assistance
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Toyota North's 160-Point Quality Assurance Inspection
At Toyota North, only the best of the best are chosen to be Toyota Certified Used Vehicles. When we choose a vehicle for Toyota Certification, we have to do a little investigative work. Not only do we put each vehicle through an exhaustive 160-checkpoint Quality Assurance Inspection, but we also run a Vehicle History Report to ensure it's worthy of the Toyota Certification process. Then, each vehicle is reconditioned to Toyota's exacting standards by factory-trained Toyota Technicians. We want the vehicles to look, feel and smell as new as possible and we know you do too. We believe this helps maintain the value, as well as creates pride in ownership of Toyota Certified Used Vehicles. Listed below are most of the 160 checkpoints. Only vehicles that pass all 160 checkpoints (as appropriate to vehicle content) can receive the Toyota Certified seal of approval by Toyota North.
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ENGINE COMPARTMENT
Change engine oil and filter, Check for evidence of sludge, Inspect for fuel, oil, coolant or other fluid leaks, Engine cold high idle correct, No abnormal engine noise at cold start, Throttle does not stick shut on cold start, Drivability OK during warm-up, Hot drivability OK, Engine reaches normal operating temperature, Engine fan functions properly, No excessive drone or vibration from engine, Drive belts and hoses free of cracks or damage, No damage to engine mounts. Check under-hood labels and decals, Engine compartment is clean, Under-hood heat insulator pad is clean, Engine free of excessive dressing, Inspect air filter, Oil, brake, clutch, transmission, transfer case, washer and power steering fluid levels OK, Under-hood fluids clear and uncontaminated |
EMISSIONS & STATE INSPECTION
Perform emissions test and/or state inspection, if required
AUDIO & ALARM SYSTEMS
Audio/cassette/CD system working normally, CD cartridge present (if equipped), Antenna present and functions properly, Radio speakers do not rattle at high volume, Remote entry system works properly, Theft-deterrent system works properly
ENGINE COOLANT & HVAC SYSTEM
Engine coolant at proper hot and cold levels, Coolant specific gravity to -31? Fahrenheit, A/C cooling operation normal, A/C refrigerant sight glass clear, Heater operation normal |
TRUNK COMPARTMENT & SPARE
Trunk is clean, free of debris, no stains, Trunk light and trunk trim appearance, Jack and tools are correct, present and secured, Fiber board tire cover is not broken or warped, Spare tire present, Spare tire and storage areas are clean, Spare tire is securely fastened, No signs of damage to spare tire, Minimum 5/32" tread remaining on spare, Spare tire has correct air pressure
VEHICLE HISTORY
Run and print Vehicle History Report/Check for outstanding Special Service Campaigns
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BATTERY SYSTEM
Battery in good condition, has proper cold cranking amps and reserve capacity, Battery proper size and secure, Battery posts free of corrosion, Cables in good condition
LIGHTING SYSTEMS
Warning lights function, High and low beams OK, Headlight aim is OK, Taillights work, Brake lights work, Side marker lights work, Backup lights work, License plate lights work, Instrument lights work. Heater lights work, Dash light dimmer works, Turn signals operate correctly and self-cancel, Four-way flashers work, Defogger indicator light turns on with switch ON, Dome & courtesy lights operate with door cycles |
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BRAKING SYSTEM
Inspect brakes, calipers, lines and hoses, No excessive vibration during braking, ABS operates on "panic stop," Parking brake sets and holds vehicle, Brake pads/shoes must have minimum of 50% wear remaining, No excessive grooving or heat checking of rotors or drums, Parking brake releases completely, Brake pedal free play and travel is normal |
TRANSMISSION/TRANSAXLE
Transmission/clutch operates smoothly, Automatic transmission in "ECT" power mode shifts properly, Transmission gear ranges engage promptly while shifting when warmed up, Transmission shift lock and key interlock system OK, Transmission does not shift into overdrive when button is in OFF position, Inspect transmission case and pan for leaks, No damage to drive and axle shafts, Differential fluid level correct |
STEERING SYSTEM
Steering has normal feel in lock-to-lock turning, Steering wheel centered in straight line driving, Vehicle tracks and drives straight on level surface, Tilt steering wheel adjustment works properly, No excessive wind whistle or buzz, No excessive tire vibration or steering wheel shimmy at any speed, Interior free of significant squeaks or rattles, Inspect steering rack, linkage, bushings, control arms and dust boots |
TIRES & SUSPENSION
Inspect tires for defects, damage and inflation, Minimum of 5/32" tread depth remaining across tread width, All four tires must be of same brand, model, size, tread design, speed and load rating, Wheels are clean and free of brake dust, Tires are dressed, not greasy, Wheel cover caps secure with no damage, Inspect struts & shocks for leaks and wear, No damage to CV joints or boots |
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EXTERIOR CONDITION & APPEARANCE
Exterior is clean and free of road residue, No cracked or broken lenses of exterior lights, Outside rearview mirror operates/lens is good, Glass free of cracks, stars and large chips, Glass is free of improper repairs, Bumpers are free of cuts, gouges and scratches, Body is free of all dents, Body is reasonably free of dings, Paint is reasonably free of scratches and chips, Vehicle is free of improper paint repairs or mismatched color, Hood and trunk latches working, Free of water spots, Paint is free of swirl marks, Paint has even, high luster, Paint is free of buffable scratches, Free of wax residue, Wheel wells are clean, Acceptable aftermarket items checked, Removal of unacceptable aftermarket items
FRAME, STRUCTURE/UNDERBODY
Frame/Unibody check, Inspect body surface, Inspect panel alignment and fit, Inspect lower body and underbody for damage, Check exhaust systems and hangers

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INTERIOR CONDITION & APPEARANCE
Day/night mirror operates and lens is good, Window tinting clear and free of bubbles, Cigarette lighter is intact and operates, Ashtrays function and are in good condition Ashtrays and lighter are clean; no evidence of use, Headliner, sun visors, dash pad, upholstery, console, cup holders, trim panels, floor mats and carpets are in place and in good condition, Cup holder extends completely and sturdily, Doors open and close correctly, Door locks, including child safety locks, work properly, Seats, including all position adjusters, work properly, Headrests function properly, Rear defogger grid lines intact, Interior leather, vinyl, plastic, carpet and fabric surfaces are free of holes, rips, tears, excessive wear or fading, No evidence of previous improper repairs, Inspect seat belt condition, Seatbelts have full range of extension and smooth operation, Seatbelts lock up per specification, Inside remote release operates normally, Interior is free of debris, Dash and vents are clean and properly dressed, All crevices are clean, Doorjambs are clean, Glove box and console, compartments are clean, Seats, carpets, floor mats and headliner are free of stains, Free of odor, including heavy perfume, Glass is clean and free of streaks
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INSTRUMENT PANEL & ELECTRONIC SYSTEMS
Master key is present, Fuel gauge reads correctly, Battery voltage gauge reads correctly, Horn works, Airbag deployment replaced airbag, Speedometer and odometer work properly, Cruise control operation normal, Clock keeps time, All wiper speeds work correctly, Windshield washer operates, Wiper blades are in good condition and work, Wipers return to correct position when OFF, All mirrors have full range of adjustment, Windows operate normally, Window locks operate normally, Power windows operate from master switch and all door switches, Memory seat control operates properly
ADDITIONAL ITEMS, WHERE APPLICABLE
"Fade-away" dome light works properly, Sunroof/convertible top operates normally through full range of positions, Convertible top lockout function operates, Radio security codes cleared, Navigation system works properly, Transfer case smoothly switches from 2WD to 4WD and back from 4WD to 2WD, Truck bed is in good condition, Truck bedliner is in good condition and secured, Tailgate functions properly, Rear bumper is in good condition and secured

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Frequently Asked Questions
Q. Can all Toyotas be Certified?
A. No. First, the Toyota must have less than 85,000 miles on the odometer, and can only be the current model or six model years back. Additionally, the vehicle must have a Vehicle History Report run on it, and it must pass a comprehensive 160-point mechanical and appearance Quality Assurance Inspection. These requirements ensure that only the best of the best are used for Toyota Certification.
Q. Is the Toyota Certified Used Vehicle Limited Powertrain Warranty transferable to a new owner? A. Yes. The Limited Powertrain Warranty is transferable to a subsequent owner at no charge.
Q. What is a Vehicle History Report and how does it work?
A. Currently, Vehicle History Reports (VHR) are available to auto auctions, dealers, and the general public, and are highly recommended for anyone in the market to purchase a used vehicle. At Toyota North, we go a step further by requiring a VHR be run on each Toyota before it can become a Certified Used Vehicle. With a VHR we can tell if a vehicle has had major structural damage, been previously declared a total loss, or has any odometer discrepancies. The VHR also helps to protect the integrity of the Toyota Certified process by disqualifying any vehicle that does not meet our high standards. | |
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The following major components are covered by the Toyota Certified Limited Powertrain Warranty:
ENGINE COMPONENTS ALL internally lubricated components and: Timing belt, Timing cover, Timing gears, Turbo wastegate, ,Engine oil reservoir, Exhaust manifolds, Intake manifold, Turbo intercooler, Turbocharger, Flexplate, Engine oil reservoir pump, Flywheel, Oil pump, Seals and gaskets, Crankshaft pulley, Equipment drive shaft, Supercharger, Supercharger intercooler, Engine mounts, Cylinder heads, Balance shaft and belt, Piston, Crankshaft, Camshaft, Water pump, Engine block, oil pan and valve covers (but only if damaged as a direct result of a mechanical failure of a covered engine component)
MANUAL TRANSMISSION ALL internally lubricated components and: Transmission mounts, Seals and gaskets, Clutch master cylinder, Clutch release cylinder, Shift linkage, Gears and shafts, Intake manifold, Turbo intercooler, Turbocharger, Flexplate, Engine oil reservoir pump Flywheel, Oil pump, Seals and gaskets, Case (but only if damaged as a direct result of a mechanical failure of a covered manual transmission/transfer case component)
AUTOMATIC TRANSMISSION ALL internally lubricated components and: Torque converter, Shift linkage, Seals and gaskets, Solenoids, Transmission mounts, Vacuum Modulator, Case (but only if damaged as a direct result of a mechanical failure of a covered automatic transmission/transfer case component)
AXLE ASSEMBLY COMPONENTS
(Front-, Rear-, Four- and All-Wheel Drive), ALL internally lubricated components and: Drive shaft, Universal joints, Thrust washers, Seals and gaskets, Constant velocity joints and boots, Axles and bearings, Locking hubs, Viscous coupling, Center support bearing, Drive axle housing (but only if damaged as a direct result of a mechanical failure of a covered drive axle assembly component) 4 x 4 Actuators
HYBRID COMPONENTS Case and all internal parts, transaxle mounts, seals + gaskets., Hybrid vehicle Generator Assembly, Hybrid vehicle Motor Assembly, Hybrid Vehicle Transaxle Assembly, Transmission Damper Assembly |
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Certified program modifications effective 10/1/05. Financing offers subject to credit approval by primary lender. This page is a "quick reference" guide to the Certified Program. Warranty coverages and program offerings are subject to change. Visit Toyota North for complete program details, limitations, terms & conditions.
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